Refund Policy

This Refund Policy outlines the terms and conditions for refunds at Cashless Infotech. As a provider of professional IT services, including web development, software development, and IT consulting, our refund policy is structured around project-based deliverables and service commitments.

1. General Terms

• Clients are encouraged to thoroughly review project scope and requirements before confirmation
• All terms should be clearly understood before making any payments
• Project commencement is subject to receipt of initial payment

2. Non-Refundable Items

• Initial consultation fees and project setup charges
• Project deposits and advance payments
• Completed development work, delivered milestones, or consumed development hours
• Projects where source code, designs, or deliverables have been shared
• Third-party licenses, tools, or services purchased for the project

3. Refund Eligibility

Refunds may be considered in the following situations:

• Project cancellation before work commencement (administrative fees may apply)
• Failure to deliver agreed-upon scope despite reasonable resolution attempts
• Partial refunds may be considered based on unused portion of prepaid services

4. Project Cancellation

• Client-initiated cancellation requires payment for all completed work
• Company-initiated cancellation may result in refund of unused funds
• Cancellation requests must be submitted in writing

5. Refund Processing

• Approved refunds are processed within 15 business days
• Refunds are issued through original payment method
• Bank charges, taxes, and payment gateway fees are non-refundable

6. Dispute Resolution

• Contact our support team first at clminfotech1@gmail.com
• Unresolved disputes fall under jurisdiction of Bangalore, Karnataka, India
• All disputes are governed by Indian law

7. Contact Us

For refund-related queries, please contact us at clminfotech1@gmail.com or call us at +91-6354409951.